Privacy Policy
Effective Date: March 1, 2026
This Privacy Policy explains how Silverstone Business Brokerage collects, uses, stores, shares, and protects information connected with the Website, user accounts, subscriptions, listings, broker profiles, seller information, investor information, messages, appointment requests, payment status, compliance requests, and related marketplace services.
Information We Collect
We may collect information that users provide directly, including name, email address, phone number, account role, password credentials, profile details, company information, broker information, seller listing information, investor information, business descriptions, asking prices, locations, industries, photos, logos, documents, valuation requests, support requests, appointment requests, messages, inquiries, and communications submitted through the Website.
We may also collect operational information, including login activity, terms acceptance records, privacy/cookie consent records, IP address, browser and device information, session data, security logs, form submissions, upload activity, subscription status, Stripe or payment processor customer/subscription identifiers, invoice/payment status, and other technical information needed to operate and secure the Website.
Billing and Payment Information
Payments may be processed by third-party payment processors such as Stripe. We do not intentionally store full credit card numbers on the Website. We may store limited payment-related records such as subscription plan, paid status, renewal information, transaction identifiers, customer identifiers, invoice status, and payment history needed for account administration, audit, fraud prevention, and customer support.
How We Use Information
We use information to operate the marketplace, create and manage accounts, display listings and profiles, process subscriptions, route inquiries and messages, schedule appointments, provide support, send confirmations and notices, maintain security, prevent fraud and abuse, enforce Terms of Service, verify compliance, improve Website functionality, troubleshoot errors, perform analytics, preserve records, and comply with legal obligations.
Listings, Profiles, and User-Submitted Content
Information users choose to post in business listings, broker profiles, investor profiles, seller listings, logos, photos, descriptions, and related marketplace fields may be visible to other users or public visitors depending on Website functionality. Users are responsible for ensuring they have authority to submit all business, broker, seller, investor, photo, logo, listing, financial, confidential, or personal information.
Messages and Communications
The Website may process and retain messages, broker inquiries, seller inquiries, investor contacts, appointment requests, acknowledgement emails, support requests, valuation requests, and related communications for delivery, customer support, audit, abuse prevention, dispute handling, compliance, and security purposes.
Cookies and Similar Technologies
We may use cookies, session cookies, local storage, analytics tools, security tools, and similar technologies to keep users logged in, remember preferences, operate forms, record consent, improve performance, understand Website usage, prevent fraud, and secure accounts. Users may control cookies through browser settings, but disabling cookies may prevent some Website features from working correctly.
Data Sharing
We do not sell personal information. We may share information with service providers that help operate the Website, including hosting providers, email providers, payment processors, analytics providers, security providers, customer support tools, professional advisors, and other vendors that need information to provide services. We may also disclose information when required by law, subpoena, court order, regulator request, law enforcement request, legal claim, fraud prevention need, security incident, business transfer, or enforcement of our Terms of Service.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no internet-based platform, email system, payment system, hosting environment, or database can be guaranteed completely secure. Users are responsible for safeguarding login credentials and using strong passwords.
Retention
We may retain account records, listing records, billing status, payment identifiers, messages, logs, consent records, security records, compliance records, and other operational information as long as reasonably needed to provide services, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, maintain backups, and operate the Website.
User Choices and Requests
Users may request account assistance, correction of certain information, deletion where legally and technically available, or a privacy/compliance review by contacting the Website through the contact methods provided on the Website. Some records may be retained where needed for security, legal compliance, billing records, dispute resolution, fraud prevention, or legitimate business purposes.
Children
The Website is intended for adults and commercial users. It is not intended for children under 18, and users under 18 may not use the Website.
United States Processing
Information may be processed, transferred, and stored in the United States or other jurisdictions where the Website, Website Parties, or service providers operate. By using the Website, users consent to such processing and transfer.
Changes
We may update this Privacy Policy at any time. Continued use of the Website after changes are posted constitutes acceptance of the updated policy.